What emergency extraction covers
Extraction is the urgent first phase of any water job: get liquid water out, find where it traveled, and set up drying before mold takes hold. Speed decides whether flooring and lower walls survive.
- Rapid pump-out — submersible pumps clear deep basement water; truck-mounted and portable units pull water from carpets, slabs, and hard floors.
- Targeted carpet extraction — weighted equipment presses water from carpet and pad; soaked pad is usually pulled and replaced.
- Hard-surface water removal — squeegee and vacuum extraction off tile, vinyl, and concrete, including water trapped under floating floors.
- Moisture mapping — meters record which walls, baseboards, and cavities wicked water upward, so drying targets the right areas.
- Water-category check — the crew identifies clean, gray, or black water on arrival; sewage calls for the protocols on the sewage cleanup page instead.
- Drying setup — air movers and dehumidifiers are positioned during the same visit, with readings logged in the days that follow.
Extraction leads into full recovery under water damage restoration. See the full lineup on the services page.
Warning signs you need extraction now
If any of these are happening, do not wait for morning — call (888) 217-5329:
- An active pipe break or heater rupture you cannot fully stop.
- An appliance or toilet overflow spreading into adjoining rooms.
- Basement water rising around the sump pit or furnace — also see basement water damage.
- Squishing carpet, floating rugs, or wood floors starting to cup.
- Water dripping through a ceiling after a storm or ice-dam thaw.
- A sump pump failing during a storm while water keeps coming.
Water picks up contaminants as it sits, and mold can begin within 24 to 48 hours. Waiting turns dryable rooms into demolished ones.
How emergency extraction works, step by step
The call, the pump-out, and the verified dry-out.
Call Now
Call (888) 217-5329 any hour. Report the source, water depth, affected rooms, and any power or sewage hazards.
Rapid Assessment
The crew classifies the water, photographs damage for insurance, and meters walls and floors.
Extraction & Dry-Out
Pumps clear standing water, wet pad and debris come out, then drying and dehumidification start the same visit.
Restore & Verify
Daily meter readings track progress to dry targets before equipment is pulled and repairs are scoped.
water touches the breaker panel, outlets, or major appliances — kill power to the area from a dry location and stay out of the water; the water smells of sewage — do not wade in, and keep children and pets clear; a ceiling sags with trapped water — stay out from under it. Then call (888) 217-5329 for 24/7 dispatch.
New Hampshire causes behind urgent callouts
The same culprits flood Granite State homes year after year.
- Frozen pipes — overnight cold snaps burst lines in crawl spaces and exterior walls; the gusher starts at thaw, often while nobody is home.
- Ice dams — backed-up meltwater slips under shingles and shows up as sudden ceiling drips during a warm spell.
- Nor'easters — driving rain forces water through bulkheads, window wells, and door thresholds along the Seacoast.
- Spring melt — rapid snowmelt plus rain saturates soil around foundations from Concord to Keene, filling basements faster than pumps keep up.
- Sump failures — outages kill pumps mid-storm; undersized or aging pumps lose the race in finished Manchester and Nashua basements.
- Merrimack and Seacoast flooding — river rise and tidal surge push groundwater through slabs and bulkheads for days.
Stormwater intrusion also needs flood damage cleanup; growth after a slow leak needs mold remediation.
Service area across New Hampshire
Dispatch covers Manchester, Nashua, Concord, Portsmouth, Dover, Laconia, and Keene, plus nearby towns — see the cities page or call (888) 217-5329.
Extraction questions, answered
Straight answers before you call.
How quickly should water be extracted after a leak or flood?
As fast as possible — ideally the same day. Carpet, pad, drywall, and wood absorb water within hours, and mold can begin within 24 to 48 hours. Call (888) 217-5329 immediately for 24/7 dispatch in New Hampshire.
What equipment is used for emergency water extraction?
Crews use truck-mounted or portable units for standing water, weighted extractors for carpet, submersible pumps for deep basement water, plus meters to find hidden pockets before drying equipment is placed.
Can extraction save my carpet and hardwood floors?
Sometimes. Clean-water carpet can often be extracted and dried, though saturated pad is usually replaced. Hardwood may cup but can sometimes be saved with fast extraction and specialty drying; laminate and particle board rarely survive soaking.
What should I do while waiting for the extraction crew?
Stop the source if safe, shut off power to wet areas, move valuables and electronics, and avoid standing water. Do not run the HVAC if ducts may be wet, and do not enter sewage-contaminated water at all.
Does extraction alone finish the job?
No. Extraction removes liquid water; structural drying over several days removes moisture trapped in framing, drywall, and subfloor. Skipping monitored dry-out causes most later mold and odor. Full recovery is covered under water damage restoration.
Standing water now? Call for pump-out.
Fast extraction today protects floors, walls, and framing tomorrow.
Call (888) 217-5329